HELPLINE FOR OVERSEAS INDIAN WORKERS

Overseas Workers Resource Centre (OWRC) Helpline

The OWRC Helpline has been envisioned as the first link in a comprehensive system of assistance and protection for Indian working abroad, in need of immediate care and intervention from their government.

Toll Free Number accessible from anywhere in India : 1800-11-3090

(From MTNL / BSNL Numbers)

Number accessible from anywhere in the World : +91 11 4050 3090

(From Mobile / Landline )

All you have to do is:

1. Call 1800 11 3090 (Toll Free in India) OR +91 11 4050 3090 (Accessible through mobile/landline numbers anywhere in the World)

2. Register your query or complaint with the answering operator.

3. Follow-up: on your case by calling on the same toll free number.

Why was this Helpline set up, and what are the services it offers?

• Information dissemination on matters related to emigration

• Registering, responding to and monitoring complaints received from emigrants or prospective emigrants

• Grievance redressal and follow up with stakeholders

The OWRC Helpline is presently operational for 24 Hrs during the day, in SEVEN Languages -

• Hindi
• English
• Tamil
• Malayalam
• Punjabi
• Kannada
• Telugu

For further info please do visit the URL:  www.moia.nic.in (Ministry of Overseas Indian Affairs, New Delhi)